Privacy Policy
|
Our Privacy
Policy was developed as an extension of our
commitment to combine the highest-quality
products and services with the highest level
of integrity in dealing with our clients and
partners. The Policy is designed to assist
you in understanding how we collect, use and
safeguard the personal information you
provide to us and to assist you in making
informed decisions when using our site and
our products and services. This statement
will be continuously assessed against new
technologies, business practices and our
customers' needs.
What
Information Do We Collect? When you visit
our Web site you may provide us with two
types of information: personal information
you knowingly choose to disclose that is
collected on an individual basis and Web
site use information collected on an
aggregate basis as you and others browse our
Web site.
1. Personal Information You Choose
to Provide
Credit Card
Information. If you choose to purchase
products or services from us or our
partners, you may need to give personal
information and authorization to obtain
information from various credit services.
For example, you may need to provide the
following information:
·
Name
·
Mailing
Address
·
E-Mail
Address
·
Credit Card
Number
·
Home and
Busines Phone Number
·
Other
Personal Information (i.e. Mother's Maiden
Name)
·
E-Mail
Information. In addition to providing the
foregoing information to our partners, if
you choose to correspond further with us
through email, we may retain the content of
your email messages together with your email
address and our responses. We provide the
same protections for these electronic
communications that we employ in the
maintenance of information received by mail
and telephone.
UHHousing
does not store your submitted credit card
information when you place an order. The
information submitted is only used for
credit card verification and processing and
discarded immediately thereafter.
2. Web Site
Use Information
Similar to
other commercial Web sites, our Web site
utilizes a standard technology called
"cookies" (see explanation below, "What Are
Cookies?") and Web server logs to collect
information about how our Web site is used.
Information gathered through cookies and Web
server logs may include the date and time of
visits, the pages viewed, time spent at our
Web site, and the Web sites visited just
before and just after our Web site. This
information is collected on an aggregate
basis. None of this information is
associated with you as an individual.
How Do We
Use the Information That You Provide to Us?
Broadly speaking, we use personal
information for purposes of administering
our business activities, providing customer
service and making available other products
and services to our customers and
prospective customers. Occasionally, we may
also use the information we collect to
notify you about important changes to our
Web site, new services and special offers we
think you will find valuable. The lists used
to send you product and service offers are
developed and managed under our traditional
corporate standards designed to safeguard
the security and privacy of our customers'
personal information. As a customer, you
will be given the opportunity to notify us
of your desire not to receive these offers.
What Are
Cookies? Cookies are a feature of Web
browser software that allows Web servers to
recognize the computer used to access a Web
site. Cookies are small pieces of data that
are stored by a user's Web browser on the
user's hard drive. Cookies can remember what
information a user accesses on one Web page
to simplify subsequent interactions with
that Web site by the same user or to use the
information to streamline the user's
transactions on related Web pages. This
makes it easier for a user to move from Web
page to Web page and to complete commercial
transactions over the Internet.
How Do We
Use Information We Collect from Cookies? We
use Web site browser software tools such as
cookies and Web server logs to gather
information about our Web site users'
browsing activities, in order to constantly
improve our Web site and better serve our
customers. This information assists us to
design and arrange our Web pages in the most
user-friendly manner and to continually
improve our Web site to better meet the
needs of our customers and prospective
customers.
Cookies
help us collect important business and
technical statistics. The information in the
cookies lets us trace the paths followed by
users to our Web site as they move from one
page to another. Web server logs allow us to
count how many people visit our Web site and
evaluate our Web site's visitor capacity. We
do not use these technologies to capture
your individual email address or any
personally identifying information about you
although they do permit us to send focused
online banner advertisements or other such
responses to you.
How Do We
Secure Information Transmissions? When you
send confidential personal credit card
information to us on our Web site, the
information is scrambled en route and
decoded once it reaches our Web site.
Other email
that you may send to us may not be secure
unless we advise you that security measures
will be in place prior to your transmitting
the information. For that reason, we ask
that you do not send confidential
information such as account numbers to us
through an unsecured email.
Employee
Access, Training and Expectations. Our
corporate values, ethical standards,
policies and practices are committed to the
protection of customer information. In
general, our business practices limit
employee access to confidential information,
and limit the use and disclosure of such
information to authorized persons, processes
and transactions.
How Can You
Access and Correct Your Information? You may
request access to all your personally
identifiable information that we collect
online and maintain in our database by
emailing support@ukhousing.com.
Do We
Disclose Information to Outside Parties? We
do provide aggregate information about our
customers, sales, Web site traffic patterns
and related Web site information to our
affiliates or reputable third parties; this
information includes personally identifying
data, except as otherwise provided in this
Privacy Policy.
What About
Legally Compelled Disclosure of Information?
What About
Other Web Sites Linked to Our Web Site? We
are not responsible for the practices
employed by Web sites linked to or from our
Web site nor the information or content
contained therein. Often links to other Web
sites are provided solely as pointers to
information on topics that may be useful to
the users of our Web site.
Please
remember that when you use a link to go from
our Web site to another Web site, our
Privacy Policy is no longer in effect.
Your browsing and interaction on any other Web site,
including Web sites which have a link on our
Web site, is subject to that Web site's own
rules and policies.
Please read
over those rules and policies before
proceeding.
Your
Consent. By using our Web site you consent
to our collection and use of your personal
information as described in this Privacy
Policy. If we change our privacy policies
and procedures, we will post those changes
on our Web site to keep you aware of what
information we collect, how we use it and
under what circumstances we may disclose it.
3. Our
Policy on Data Collection
In order to
access certain services and restricted areas
(the "Restricted Services") within the
UKHousing site (the "Site"), UKHousing.com
Limited (UKHousing), requires that you
provide certain identifying information (the
"Registration Data") listed in the online
registration form. This information may
include your legal name, address, telephone
number(s), e-mail address, password and,
when applicable, credit card number when
making purchases.
UKHousing reserves the right to
request any additional information necessary
to establish and maintain your account for
use of the Pay Services.
Uses of
Registration Data. Unless you select the
"Opt-In" option as described below,
UKHousing will not use your Registration
Data to send you information about UKHousing
partners.
We may however send you information
related to the Site, UKHousing products and
services, and other topics in which you have
indicated an interest.
User Access
to Information Collected. You may access
your Registration Data at any time through
the My Account section of the Site. This
area is password-restricted for your
protection.
Lost or
Stolen Information. If your password is
stolen or used without your permission,
immediately notify UKHousing. Upon
notification UKHousing will suspend your
account and/or password and update its
records. You will be unable to access
certain services while UKHousing processes
your password change.
Cancellation. You may cancel your account at
any time by sending an e-mail to
accountservices@ukhousing.com.
Once
UKHousing has finished processing the
cancellation, UKHousing will delete all your
Registration Data from the production
database and any associated property
details.
No
Liability for Acts of Third Parties.
Although UKHousing will use all reasonable
efforts to safeguard the confidentiality of
the Registration Data, transmissions made by
means of the Internet cannot be made
absolutely secure. UKHousing will have no
liability for disclosure of Registration
Data due to errors in transmission or
unauthorized acts of third parties.
Use of
Aggregated Information. UKHousing reserves
the right to disclose to third parties
information about Subscriber usage of the
UKHousing Web site and any related services,
including information gathered during your
use of the Site. Any information disclosed
will be in the form of aggregate data (such
as overall patterns or demographic reports)
that does not describe or identify any
individual user.
Updates.
UKHousing reserves the right to change or
update this Privacy Policy, or any other
company policy or practice, at any time with
reasonable notice to users of the Site. Any
changes or updates will be effective
immediately upon posting to the Site.
Last
Updated: 22/08/2009 |
