Frequently Ask Questions
Increasingly more people are switching to the internet to find property and our mission is to be at the forefront of the private sale revolution and enable home owners to sell or let property online in a secure, professional and affordable way, without an estate agent.
Question: What could I save?
Selling your home via an Estate Agent will cost you
thousands of pounds in commission. (For example: Say
you pay them 3% for selling a house of £150,000. The
estate agents’ fee would cost you £4,500). In truth,
the solicitors do much more work and get very little
by way of frees in return. Using ukhousing you will
literally save £1000’s if you sell your home through
us as home sellers increasingly believe that estate
agents don’t do enough to justify such huge fees.
Quick Guide
..Say you pay them 3% for selling a lower priced
house of £150,000. The agents’ fee would cost you
£4,500
What does UKhousing.com do?
Ukhousing.com not only offers a fast and reliable
way to get you property on the internet within
minutes, but we also offer help through the process.
What makes ukhousing.com different?
Powerful search
major property portal
discounts when using our partners
Privacy – you are put in control of the initial
communication process
buy premium ad space*
Great offers!
Do you provide help with the advert?
Yes.
If you are not that computer savvy, have a number of
templates what you can use to help you create a
professional sounding advert.
You can either email us your images
and property particulars and we will upload them to
the site for you. All you need to do is register
online or have sent us a form stating that you agree
to our terms and conditions.
What does an Estate Agent do that I can not?
The beauty of a good estate agent is that they are
professional negotiators and they are able to show
prospective buyers around when you are out. However,
out of all the properties our team have viewed over
the years, as individuals looking for a home, only a
hand full were shown by estate agents, and the
sellers did all the hard work.
The estate agent simply acted as a booking service to arrange a suitable time for both parties to meet. Also many sellers have criticised estate agencies for not keeping them informed and they are left chasing the agents for a status. To us, your property sale is extremely important. For them it’s one of many they’re dealing with. Good estate agents are able to negotiate on your behalf and if this is not something you are comfortable doing, then maybe an estate agent is right for you.
I am already using an Estate Agent, can I
still use you?
Maybe.. If you are already with an estate
agent you will have one of the following types of
contract between the estate agent and yourself:
- 'Sole selling / letting' means your estate agent is the only one with the right to sell or let your house. Even if you find a buyer or tenant yourself, you'll still have to pay the agent!
- 'Sole agency' also means the estate agent is the only one with the right to sell or let your house but if you find a buyer or tenant yourself, you will not have to pay the agent.
- 'Multi agency' means that you can choose several estate agents to market your house but you will only have to pay commission to the one who sells or lets it.
- 'Ready, willing and able purchaser' is a contract. If the estate agent finds you a buyer and you later withdraw from the sale, you'll still have to pay them.
As we are not an estate agent and your contract is either 2,3 or 4 then you can still use our services and sell or let your properties privately.
Note: Check your contract is not for Sole Selling rights. If so your agent can claim commission even if you sell the property. Hopefully your contract is for Sole Agency.
If you have any questions about these scenarios, you
should check with your Estate agents.
Can I use UKHousing.com and an agent?
Yes you can. As outlined above, just check that you
don’t have a Sole Selling contract with them.
If it’s Sole agency or multiple agency it means they
can’t claim commission on any sale you get from this
site. However even if you are under sole agency
contract you may find the estate agents are not
pulling their weight.
How can I get a Estate Agent Board
We will send you a Estate Agent Board
(excluding poll) within 5-10days. This is included
in the standard paid advert cost.
What do I have to do to sign up?
You can click the register menu option.
You will then
need to fill in a form which will take less than one
minute. A confirmation e-mail will be sent and once
you’ve accepted it you will be able to upload
you property details.
Top
of page
How do I sell a house?
1) Selling your home without a traditional
estate agent is an easy way to waste thousands but
with UKHousing it's as simple as ABC..
2) A. Take photographs of your home..
B. upload them or send them to UKHousing.com
C. See your property appear web sites such as Fish4,
Channel4, Google and many
more. With 70% of house hunters going online to look
for properties, there's never been a better time to
sell or rent your property direct.
Can I email or post my photographs if I’m having
problems adding them
Yes you can. Simply email them to us at
service@ukhousing.com
or send them to us:
UKHousing.com Limited
1st Floor 33
Torbay Crescent
Nottingham
NG5 5HG
Where will my advert be visible?
We advertise with Fish4Homes, Channel4 and many more.
Can I change or add to my advertisement once
it is online?
Yes - this can be done in your account. We allow you
to change all aspects of your advert, with the
exception of the address once the advert is paid for
and published.
You can access this at anytime from anywhere
- as long as you have internet access.
Once the changes have been approved your advert will
be back on the internet in under 24 hours
Can I advertise multiple properties with
you?
Yes, you can advertise multiple properties
with us (additional subscription fees apply).
I would like a refund
OK,
We offer a 48 hour money back guarantee. Please see
the terms and condition for further explanation.
What details are shown on the advert?
You decide at the time of creating the
advert whether you want your name and phone number
to be shown on the advert.
You can either choose to display no contact
information (default) at all with buyers contacting
you via us. We will send you the contact
details of the buyer through email alerts, or you
can choose to display your name and a contact
telephone publically number on the advert.
How much does it cost to advertise on
ukhousing.com?
We have a special offer of 49 pounds.
What about my Privacy? Do you sell my email
address?
No. We do not sell your email address or
any other information about you to any marketing
companies or other 3rd parties. We may insert
a sponsored message into the messages we send you.
But we do not pass on your details to third parties.
You can read more about our Privacy Policy and Data
Protection
Can I pay by cheque?
Yes. but be prefer plastic.
Note: Your advert will not be published online until
your cheque has cleared
What is the process of selling my property?
1) Get a home seller pack. This will also
help you with the valuation
2) Decide your price ie how much you want to sell it
for by valuing your property.
3) Put it on the market ie advertise it here and
possibly use an Estate Agent(s) - avoiding sole
seller contracts
4) Line up a solicitor or conveyancing agent to
handle the legal aspect of the sale
5) Respond to enquiries and arrange viewings.
6) When someone makes an offer (a) Exchange
solicitors or conveyancing agent details (b) They
have to confirm they have finance in place eg a
mortgage offer or a mortgage in principle
7) The legal details are agreed between the
soliciters This is known as the conveyancing.
8) When all has been agreed you Exchange Contracts
9) You agree a completion date ie when you will
actually sell/ buy.
This is the day the buyers’ legal representatives
hand over the money. Your solicitor or conveyancing
agent makes sure the money has been transferred
properly and confirms you can hand over the keys.
That’s it.
What do I get from you / how do I know all
is in order?
You will be able to see your advert on our
website and the major property sites on our panel.
You will also get confirmation from Protx that your
card payment has gone through.
How soon will I see my property on-line?
You will see it immediately on this website. (Simply
use our search a property tool). On our partner
major property websites it’s
within 24 hours (on a working day).
What if I have any problems or questions?
You can email us at support@ukhousing.com and we
will respond to you query within 24hours,
alternatively, you can call us on
message on 0871 900 8812 (message service).
How do I remove my property when it’s sold?
Simply let us know by email and we’ll quickly remove
your advert.
